General conditions of user sales

 

Avenuedesvins.fr is a website published by Vigne et Vin SAS, with a capital of 50,000 euros, located at 4 Bis rue de la Pyramide 92100 Boulogne-Billancourt, RCS523 018 588 Nanterre These general conditions of sale apply to all adult individuals using the Avenuedesvins.fr site.In accordance with Article L3342-1 of the French Public Health Code, the sale of alcoholic drinks to minors is forbidden. All orders are reserved for adults over the age of 18. Alcohol abuse is dangerous for your health and alcohol should be consumed in moderation. .

Table of contents :

Article 1 : Services offered by Avenuedesvins.fr
Article 2 : Ordering terms
Article 3 : Payment terms
Article 4 : Secure online payments
Article 5 : Anti-fraud policy
Article 6 :Order cancellation
Article 7 : Delivery terms
Article 8 : Delivery costs
Article 9 : Site contents
Article 10 : AAvenuedesvins.fr site accessibility
Article 11 : Intellectual property
Article 12 : Disputes

  • 12.1 Dispute regarding payments and orders
  • 12.2 Dispute regarding goods

Article 13 : Confirmation of General Conditions of Sale
Article 14 : Customer Relations Service

 

Article 1 : Services offered by Avenuedesvins.fr All of the services offered by Avenuedesvins.fr are reserved for adults over the age of 18. Avenuedesvins.fr, a marketplace dedicated to the wine sector. You have direct access to the wines of winemakers, estates and châteaux. You have a direct relationship with the producer and therefore benefit from the best value for money. To take advantage of Avenuedesvins.fr service, you must first sign up to the site via a registration form and read and accept these General Conditions of Sale. The information provided when you sign up must be accurate and true. In accordance with the Law on Information Technology, Data Files and Civil Liberties of 6 January 1978, you have the right to access, correct, and refuse personal data that concerns you. To do so you must inform Avenuedesvins.fr by e-mail at: contact@avenuedesvins.fr Your login and password are strictly confidential and enable you to access your Personal Area and place your orders. Avenuedesvins.fr cannot be held liable if your login details are used by a third party.

Article 2 : MOrdering terms
All orders are made directly on the Avenuedesvins.fr site by adults over the age of 18. Avenuedesvins.fr undertakes to send any objection submitted to Avenuedesvins.fr to the producers.

Article 3 : M Payment terms
The prices indicated on the site are the prices defined by the actual producer. Prices are indicated in euros including all taxes (incl. tax); delivery costs are not included. Delivery costs will be calculated automatically when the order is made. Avenuedesvins.fr accepts the following methods of payment:

  • Bank card : debit card, Visa and Mastercard card. It is specified that the purchasing date taken into consideration for the card debit will be the order date and not the order receipt date.
  • Bank cheque issued by a bank located in mainland France, made payable to Vigne et Vin. The cheque must be sent to the following address: Vigne et Vin, 4 Bis rue de la Pyramide – 92100 Boulogne Billancourt, and will be cashed on receipt. The order will only be effective and processed when receipt of the amount in the bank account of Vigne et Vin SAS has been confirmed.
  • Bank transfer : An order paid by bank transfer will be effective when the sum has been credited to the bank account of Vigne et Vin SAS (average time: 3 to 5 working days).
  • Paypal

Paypal Payments in several instalments are not accepted. Avenuedesvins.fr receives the payment of orders and then pays the sum to the producer. The producer invoices Vigne et Vin for the orders placed for its estate via avenuedesvins.fr on a monthly basis. Vigne et Vin undertakes to pay the invoice upon its receipt.

Article 4 : Secure online payments The Avenuedesvins.fr site is equipped with a secure payment system via Société Générale's server. When making payments, internet users are automatically redirected to Société Générale. Avenuedesvins.fr shall never have access to customer bank details at any time and therefore cannot take any subsequent payments from the customer bank account using their bank card number.

Article 5 : Lutte contre la fraude
Anti-fraud policy Avenuedesvins.fr reserves the right to request confirmation of your identity for any order above one hundred and fifty (150) euros. If you do not respond within three (3) days, Avenuedesvins.fr reserves the right to cancel the order.

Article 6 : Order cancellation
Order cancellation In accordance with the law, the consumer has a cooling-off period of 14 clear days. Within this period, the consumer does not need to justify their order cancellation and will be reimbursed once the goods have been returned in their original packaging and in perfect condition. The consumer will only be responsible for the return delivery costs.  

 

COOLING-OFF TYPE FORM French Consumer

Code Art., L.121-17 I. 2°, R.121-1 (Please fill in and send this form back only if you want to retract from the contract)
For the attention of : Vigne et vin SAS Service Client 4 Bis, rue de la pyramide 92100 Boulogne-Billancourt Cedex I/We (*) would like to inform you via this form of my/our retraction of the following order:

Name of the wine growing estate or château : …………………
Box no : …………….
RCustomer reference :…………………………….

Ordered on ………………………...
Consumer's name : ……………………………………………………..
Consumer's address: ......................................................
SConsumer's signature (only if this form is sent in writing)
Date
……………………………………………………………………………………………………………………………………………………
(*) Delete as appropriate

 

Article 7 : Delivery time
Deliveries are carried out by one carrier used for all producers. Deliveries can be made directly to the address indicated at the time of order. The delivery times are 7 days maximum on receipt of the order by the producer. For orders grouping several estates, as the parcels leave from different locations, the delivery times may vary between each estate. The producer, who undertakes to use packaging suitable for delivery of its wines, is exclusively responsible for the packaging of bottles during the delivery.

Article 8 :Delivery costs
The prices indicated on the site are excluding delivery costs. These costs appear on the form when you place your order. Avenuedesvins.fr uses a single carrier in order to reduce delivery costs to the strict minimum.

Article 9 : Site contents
Avenuedesvins.fr establishes direct links between private individuals and producers. However, Avenuedesvins.fr cannot be held liable for the accuracy, truthfulness and reliability of information provided by the producers. The producer is exclusively responsible for the contents of its shop window (description of the product, quality of the wine, prices, etc.).

Article 10 : Avenuedesvins.fr site accessibility As with any website,
Avenuedesvins.fr must perform updates and carry out maintenance to its network. Avenuedesvins.fr undertakes to perform its maintenance operations outside of working times and over a limited period.

Article 11 : Intellectual property
The website Avenuedesvins.fr The Avenuedesvins.fr websiteAvenuedesvins.fr. La totalité des éléments du site, notamment les textes, présentations, illustrations, photographies, arborescences et mises en forme sont, sauf documents publics et précisions complémentaires, la propriété exclusive property of Avenuedesvins.fr. All of the site's elements, in particular texts, presentations, illustrations, photographs, tree structures and layouts are, except public documents and additional precisions, the exclusive intellectual property of All of the site's elements, in particular texts, presentations, illustrations, photographs, tree structures and layouts are, except public documents and additional precisions, the exclusive intellectual property of Avenuedesvins.fr. Partial or total display, reproduction, nesting, distribution or redistribution of them is therefore forbidden. Any person who does so without being able to demonstrate prior and express authorisation from the holder of these rights is liable to penalties for the crime of counterfeiting as provided for in the Intellectual Property Code. This also applies to the database contained within the Site. Hyperlinks to the Avenuedesvins.fr Avenuedesvins.fr  ne peut être faite qu’avec l’autorisation écrite et préalable website may only be created with the prior and written consent of Avenuedesvins.frAvenuedesvins.fr  accepts no responsibility as to the content of any website linked to the Avenuedesvins.fr

Article 12 : Disputes

  • Dispute regarding payments and orders

In the event of dispute, Avenuedesvins.fr automatic registration system will be considered as valid proof of the nature of the agreement and its date. As the Avenuedesvins.fr site is published in France, this contract is subject to French law. In the event of dispute, the Court of Nanterre will be competent.

  • 12.2 Dispute

regarding goods Any objection concerning a delivery, unsuitable packaging or a product shall be submitted directly to the producer who is exclusively liable and not to Avenuedesvins.fr.   

Article 13 : Confirmation of General Conditions of Sale
Before placing your order, you declare that you have read and accepted these General Conditions of Sale. Confirmation of your order therefore constitutes your acceptance of these General Conditions of Sale.

Article 14 : Customer Relations Service
Customer Relations Service For any information or questions, Avenuedesvins.fr provides a Customer Relations Service at your disposal:

  • by telephone on +33 (0)1 55 38 50 74, from Monday to Friday, from 09:00 to 19:00.
  • by e-mail: contact@avenuedesvins.fr
  • by letter: Vigne et Vin SAS, 4 Bis rue de la Pyramide – 92100 Boulogne Billancourt.